Privacy Policy

Inner Narratives (“we”, “us”, “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit this website or make contact with us.

1. Who we are

Inner Narratives is the trading name of:

Inner Narratives Ltd

Company number: 15650273

Email: coultonjulie@innernarratives.co.uk

For the purposes of UK data protection law, we are the data controller.

2. What data we collect

We may collect and process the following personal data:

• Name
• Email address
• Telephone number (if provided)
• Information you choose to share when contacting us
• Technical data such as IP address, browser type, and website usage (via cookies)

We do not collect therapy notes or sensitive clinical information through this website.

3. How we collect your data

Your data is collected when you:

• Contact us via email or contact forms
• Interact with the website
• Accept or reject cookies

4. Lawful basis for processing

Under UK GDPR, we process your data on the following lawful bases:

• Legitimate interests – to respond to enquiries and manage our practice
• Consent – where you have given clear permission (e.g. cookies, contact forms)
• Legal obligation – where required by law

5. How we use your data

We use your data to:

• Respond to enquiries
• Provide information about our services
• Maintain website functionality and security
• Improve website performance

We do not sell or rent your data.

6. Data sharing

We may share limited data with trusted third-party providers, such as:

• Website hosting providers
• Email services
• Analytics providers (where consent is given)

All third parties are required to process data securely and in line with UK GDPR.

7. Data storage and security

Your data is stored securely and only accessed where necessary.

We take reasonable technical and organisational measures to protect your data.

8. How long we keep your data

• Enquiry data is kept only as long as necessary to respond and manage contact
• Technical data is retained according to cookie durations

9. Your rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Restrict or object to processing
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO website: https://ico.org.uk

10. Changes to this policy

This policy may be updated from time to time.

The latest version will always be available on this website.

Last updated: 03/01/26